Email

Email Communications Policy

This policy describes the kinds of email HomeyPoints may send and how recipients can manage email preferences.

Transactional and service emails

HomeyPoints may send emails responding to contact forms, service inquiries, zip-code availability requests, support requests, and administrative service matters.

These messages are not marketing blasts; they are related to a request, service discussion, or existing customer relationship.

Lifecycle emails

HomeyPoints may send lifecycle emails about onboarding, service status, content review, account reactivation, or rebrand information for existing or former customers.

For example, old My Home Agent customers may receive rebrand or service continuity information when appropriate.

Marketing and education emails

HomeyPoints may send educational or marketing emails about AI visibility, local marketing, HomeyPoints services, and related updates.

Marketing emails should include an unsubscribe method when required. You can also email HomeyPoints to opt out.

Support

Email questions or unsubscribe requests to hello@homeypoints.com.